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Their webmail works fine, and when this account is added to the Windows Mail app, everything works perfectly. These are the common reasons why the IMAP folder is not syncing. To resolve the IMAP issue, I will explain different solutions in the upcoming section of the article. It's just a little bit technical, but we have an IMAP proxy that chooses from some different backend IMAP servers. If the user account ends up on an old IMAP server implementation (in that case f.i. a Cyrus imapd 2.4.17), IMAP Client of iOS 18 Mail app doesn't work. If the proxy directs requests to a newer IMAP server implementation (f.i Cyrus imapd 3.6.1), the iOS 18 Mail app works as expected, even the requests are handled by the same IMAP server proxy.
Why IMAP Folder is Not Properly Syncing?
Look at the mail server settings boxes for password and port settings they’re the ones you need to delete and reapply. I will try the safe starts and experiment with the buttons ans see if it improves. I am using TB for just three weeks now and I have issues daily when sending Outlook sync help from FixTechGuide mail with no attachments the outgoing mail server will time out. Since the sync issue is universal it appears to be a global issue.
Chosen Solution
I work in a small company and for the past 2 weeks we've been having issues with customer support Outlook account. The account is used as IMAP in all customer support clients, every time you set up the mail in anyones computer online Outlook email repair utility it just sync 30-50GB ost files... And because of the size, this is making the mail simply stop working after one day of normal use, forcing the users to end outlook process to make the mail sync again properly... But only when you close/open the mail again.

IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail)
Microsoft Outlook is terrible in IMAP. Hence most people only use MAPI with it. If you are forced to use IMAP, I would recommend switching to an alternative E-Mail client like Thunderbird Thunderbird — Free Your Inbox.
- Meanwhile, the "connecting" or "Checking for mail..." just stays on the bottom status bar of the mail app.
- If the proxy directs requests to a newer IMAP server implementation (f.i Cyrus imapd 3.6.1), the iOS 18 Mail app works as expected, even the requests are handled by the same IMAP server proxy.
- A stable connection between your email client and email server depends on the syncing of your IMAP folder.
- I will try the safe starts and experiment with the buttons ans see if it improves.
- I have no firewall monitors running during the day that would interfere just the vpn.
- After instalation ios 18 all my accounts in mail app stopped to sync( including icloud mail).
- It's usually not checked by default for IMAP to minimize network traffic.
My accounts in Mail app stopped to sync post update
Simply making a change in Outlook does not in and of itself mean that anything has changed in Gmail. For example, you can disconnect from the Internet and make changes. Outlook needs to explicitly reach out to Gmail and communicate Outlook Not Sending or Receiving Email the changes you've made. I would suggest that frequent changes to folder contents on multiple devices will make it go wrong. Stack Exchange network consists of 183 QA communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. This anomaly also occurs when using the hosting system (first type), using different names for inbound and outbound servers.

Microsoft, gmail and other popular accounts should sync automatically, but if they don't, I'm inclined to think it's due to the VPN or a security/antivirus app that is scanning the TB profile folder. But many users run into the problem where their important IMAP folders are not syncing or stop updating. That’s why, here I am to help you in this situation by providing you with solutions. But, before that, let’s understand the cause of the issue.